By Patricia Anderson, MSE
Imagine a participant comes into your study room. She is not sure what to expect during her session; she’s not really sure what she’s supposed to do. Maybe she’s nervous, maybe she’s bored, maybe she’s got 10,000 things to do today and has a lot on her mind. Maybe she felt things did not go so well in the session, and after many questions from the Moderator about how she interacted with the device she is starting to feel a little “tested” or judged.