Jennifer Soosaar, PhD - Senior Director
Jen conducts all aspects of human factors research. She quickly learns a new product, and develops task analyses and scenarios to examine its usability. Jen's experience as a teacher informs her training of participants and moderating in testing sessions. She is also a member of AAMI and has a strong grasp of the standards and guidances for medical devices and combination products. Jen conducts formative and validation studies with clients, helping them identify and explore particular areas of device development. She assists clients in analyzing the safety and usability of their products, culminating in the writing of their human factors summary reports.
Jen earned her Ph.D. from Yale University in Molecular, Cellular and Developmental Biology focusing on immunology, and her desire to interact with the end user and help design better medical devices resulted in a natural transition to human factors work. After 22 years in research, Jen continues to enjoy conducting studies and analyzing data.