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How do real people use your product? Do they know what it is meant to do? Do they pick it up the correct way? Do they push the right buttons? Do they understand what they are doing with it while remaining safe? We can find these answers for you in all kinds of ways.
We can systematically analyze every step it takes to use your product.
Examples include Cognitive Walk-throughs, Expert Reviews, Functional/Task Analyses, Heuristic Analyses, Human Factors Analyses / User Analyses, Threshold Analyses.
You can learn how people use your products from our lab behind a one-way mirror, from their homes, or from their workplaces.
Examples include Competitive Evaluation Testing, Contextual Inquiry, Formative Usability Testing, International User Research Interviews/Surveys, Labeling Comprehension Studies, Summative Usability Testing, Self-Selection Studies, Validation Testing.
Are the instructions for your product written clearly? Can a range of people understand them? Does your product look professional?
Our illustrators and researchers can design your IFU to improve users' experiences.
From optimal font size for readability to layout to recommendations for print stock, our designs rely on human factors analysis and focus on safety and efficacy from the beginning of the design process.
Are the rights and welfare of the study participants adequately protected? Are the risks sufficiently minimized and reasonable? Will the participants be adequately informed about the study?
We are thorough, fast, and affordable.
Thanks to our focus on behavioral studies, our streamlined review process, and our dedication to ethics in research, we offer faster IRB review at a lower cost than any for-profit IRB that we know of.
Are you struggling to find representative users? Have you found it difficult to schedule participants for studies?
We can recruit representative users for your research studies.
Visit our sister website, Participant Recruitment Services, for more information about our recruiting practices for research studies.
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